Introduction
Welcome to Roc City Wireless. These Terms of Service govern your use of the website roccitywireless.com and any products, services, or messaging programs offered by RocCity Wireless.
By accessing this website or using our services, you agree to these Terms of Service.
Use of Website
By using this website, you confirm that you:
- Are at least 18 years old or have permission from a legal guardian
- Will use the website only for lawful purposes
- Will not attempt to interfere with the website’s operation or security
We reserve the right to restrict or terminate access to the website if these terms are violated.
Products and Services
RocCity Wireless provides wireless internet services and related equipment to customers. Service availability, speeds, and coverage may vary depending on location, network availability, and device compatibility.
We reserve the right to modify or discontinue services without prior notice.
Orders and Payments
When placing an order on our website, you agree to:
- Provide accurate and complete information
- Complete payment before services or equipment are delivered
- Comply with any applicable billing policies
We reserve the right to cancel or refuse orders suspected of fraud or unauthorized activity.
SMS Messaging Program
Program Name: Roc City Wireless SMS Program
Description:
This SMS program allows customers and website visitors to receive text messages related to Roc City Wireless services. Messages may include:
- Order confirmations
- Service activation updates
- Account notifications
- Technical support responses
- Customer service updates
- Promotional or marketing messages (when consent is provided)
Message frequency may vary depending on user interaction and service updates.
Opt-Out Instructions
You can opt out of receiving SMS messages from RocCity Wireless at any time by replying STOP to any text message.
After sending STOP, you will receive confirmation that you have been unsubscribed and you will no longer receive SMS messages unless you opt in again.
Rejoining Instructions
If you previously opted out and would like to receive messages again, you can rejoin the SMS program by:
- Submitting a new opt-in form on our website
- Replying START to a message if supported by the messaging system
Help Instructions
If you need assistance regarding our SMS messaging program:
- Reply HELP to any SMS message
- Or contact support through our website at https://roccitywireless.com
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Users are responsible for any charges billed by their mobile carrier.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages depends on transmission from your mobile carrier and network availability.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect and protect your information:
Privacy Policy
Compliance with Industry Standards
Roc City Wireless follows industry messaging standards and regulations related to consumer consent, opt‑out functionality, and protection of user data.
Legal Compliance
Users agree to comply with all applicable local, state, national, and international laws when using our website and services.
Intellectual Property
All website content including logos, text, graphics, and images are the property of Roc City Wireless and protected by intellectual property laws. Unauthorized reproduction is prohibited.
Limitation of Liability
RocCity Wireless will not be liable for indirect, incidental, or consequential damages resulting from the use or inability to use our services or website.
Changes to Terms
We may update these Terms of Service periodically. Updates will be posted on this page with a revised ‘Last Updated’ date. Continued use of our services indicates acceptance of the updated terms.
Contact Information
For questions regarding these Terms of Service, please contact us through our website:
roccitywireless.com/contact
Last Updated: March 8, 2026